Transferable skills · Fractal Analytics Academy

Generative AI in User Research and Design Thinking

Three modules use research gaps, document and competitor review, interview guides, affinity grouping and journey mapping to support design decisions. FigJam and GPT demonstrations/labs are named. No programming is stated; nonprofit adaptation concerns service discovery rather than product engineering.

View course at provider ↗See current provider access terms

Taught work

What this training covers

  • Three modules use research gaps, document and competitor review, interview guides, affinity grouping and journey mapping to support design decisions. FigJam and GPT demonstrations/labs are named. No programming is stated
  • Nonprofit adaptation concerns service discovery rather than product engineering.

Source observed 2026-10-11

How you practice

  • Practice approach: Prompt labs, buyer-journey peer activity, document/competitor analysis labs and user-journey lab
  • The provider’s activity descriptions list assignments. Confirm assessment and feedback terms with the provider.

Source observed 2026-10-11

01See the taught method
02Try an appropriate task
03Review the result
A way to evaluate learning. Confirm which activities and feedback this provider includes.

Fit & requirements

Nonprofit task fit — editorial interpretation

  • Turn service-discovery research into interview guides, themes and journey artifacts.

Source observed 2026-10-11

Prerequisites

  • No programming stated
  • FigJam and assistant entitlements unknown.

Source observed 2026-10-11

Provider skill level

  • Beginner

Source observed 2026-10-11

Audience and scope

  • Execution requires appropriate access to the named tools and authorized data
  • Named course activities do not establish observed learner performance.

Source observed 2026-10-11

Plan your learning

Learning cost

Ask the provider for pricing · Certificate experience or subscription, confirm the available purchase option

Price source observed 2026-10-11

Delivery

  • Online flexible self-paced course or guided project

Source observed 2026-10-11

Time commitment

  • Advertised duration: 2 weeks to complete
  • Weekly study effort: at 10 hours a week
  • Module estimates: Module 1: 5 hours to complete (advertised study estimate)
  • Module estimates: Module 2: 6 hours to complete (advertised study estimate)
  • Module estimates: Module 3: 4 hours to complete (advertised study estimate)
  • Scope: Overview and module estimates describe study effort
  • Video runtimes are listed separately.
  • Ask the provider about breaks and instructor contact time.
  • Module 1 video runtime: 30 minutes
  • Module 2 video runtime: 32 minutes
  • Module 3 video runtime: 23 minutes

Source observed 2026-10-11

Access & dates

  • Access model: FAQ distinguishes paid Certificate experience, eligible trial and possible non-certificate option
  • Confirm the available purchase option
  • Confirm the full course or subscription price and actual start date before enrolling.

Source observed 2026-10-11

See current provider access terms

Software & other costs

  • Tools: FigJam

Source observed 2026-10-11

Certificate & completion

  • Shareable Coursera completion certificate advertised

Source observed 2026-10-11

Instruction language

English · provider declared

Sources & current terms

Descriptions are based on public provider information. Exercise and certificate claims describe the provider’s terms; they are not firsthand course reviews.