Transferable skills · ORSYS
Speech analytics, analyser la voix du client avec l’IA
Select service-feedback application and expected semantic-analysis result. Construct augmented adviser persona/empathy map. Define semantic categories, KPIs and implementation steps; pitch project.
Taught work
What this training covers
- Select service-feedback application and expected semantic-analysis result. Construct augmented adviser persona/empathy map. Define semantic categories, KPIs and implementation steps
- Pitch project.
Source observed 2026-10-11
How you practice
- Design workshops
- No deployed speech model or inspected audio lab claimed.
Source observed 2026-10-11
Fit & requirements
Nonprofit task fit — editorial interpretation
- NGO supporter/service feedback design
- Sensitive calls need consent/security
- Commercial churn examples do not establish beneficiary needs.
Source observed 2026-10-11
Prerequisites
- Conditions: no particular knowledge required
- Technical requirements: Non-engineering task/design practice
- Software entitlements unverified unless noted
Source observed 2026-10-11
Plan your learning
Learning cost
14 hours €1500
Price source observed 2026-10-11
Delivery
- Onsite/remote
Source observed 2026-10-11
Time commitment
- 14 hours
Source observed 2026-10-11
Access & dates
- Advertised catalog
- Seats/enrollment not verified
Source observed 2026-10-11
See current provider access terms
Software & other costs
Check which software plan, license or credits you will need.
Certificate & completion
Ask about completion requirements and certificate terms.
Instruction language
Confirm the instruction language with the provider.
Sources & current terms
Descriptions are based on public provider information. Exercise and certificate claims describe the provider’s terms; they are not firsthand course reviews.
- Formation Speech analytics, analyser la voix du client avec l'IA · observed 2026-10-11